Shipping & Delivery

Here you can find important information about shipping, delivery times, and order tracking at MyEdenDay.

1. How long does delivery take?

Delivery times vary depending on the product and supplier location. The estimated delivery time is shown on the product page and at checkout. Please refer to those details before placing your order.

2. Which countries do you ship to?

Available shipping destinations are shown during checkout. If your country is available at checkout, we can deliver to your location.

3. How much does shipping cost?

Shipping costs are calculated based on the selected delivery method and the items in your order. The final shipping cost is shown at checkout before payment.

4. When will my order be shipped?

Dispatch times depend on the product and order processing stage. Once your order has been prepared and shipped, you will receive a confirmation email.

5. Will I receive tracking information?

If tracking is available for your shipping method, you will receive a tracking number by email after dispatch.

6. What should I do if my delivery is delayed?

If your order has not arrived within the estimated timeframe, please contact us at orders@myedenday.com. We will review the shipment status and assist you further.

7. What happens if my parcel cannot be delivered?

If a parcel cannot be delivered due to an incorrect address, failed delivery attempts, or another shipping issue, please contact us at orders@myedenday.com so we can help resolve the issue.

8. Can I change my delivery address after placing an order?

We cannot guarantee address changes after an order has been placed. If you need to make a change, contact us as soon as possible at orders@myedenday.com, and we will check whether the order can still be updated.

9. Can I order products with different delivery times together?

Yes, but items in the same order may arrive separately if they are shipped from different suppliers or locations.

10. Why may items in one order arrive separately?

Some items may be dispatched from different warehouses or suppliers. In that case, your order may be delivered in separate shipments.